Terms and Conditions

Introduction

Welcome to the Crescent Lounge Mobile Casino, where we bring the thrill of gaming directly to you. These terms govern your use of our services and facilities. By booking our mobile casino, you agree to comply with the following conditions.

1. Reservations

1.1 Reservation procedure: Reservations can be made via our website, telephone, or email. Your booking is confirmed when you receive a confirmation email from us.

1.2 Deposit: A non-refundable deposit may be required at the time of booking to secure your reservation. This amount will be deducted from your total bill upon arrival of the mobile casino.

1.3 Prices: All prices are quoted in euros and are subject to change. The final price applicable to your event will be confirmed at the time of booking.

1.4 Promotions: Special offers and promotions may be available. Such offers are subject to specific terms and conditions and cannot be combined with other promotions.

2. Setup and Dismantle

2.1 Setup time: The mobile casino will arrive at the agreed location at least 1 hour prior to the start time to ensure everything is ready for your guests.

2.2 Dismantle: The mobile casino will dismantle equipment after the event ends. Additional charges may apply for extended hours.

3. Cancellation policy

3.1 Cancellation by the client: Cancellations must be made at least 72 hours before the scheduled event to avoid a cancellation fee. Cancellations made within 72 hours will incur a fee equivalent to 50% of the total booking cost.

3.2 Cancellation by the Mobile Casino: In the unlikely event that we have to cancel your booking due to circumstances beyond our control, we will refund the full amount paid and assist you in rescheduling your event.

4. Payment

4.1 Payment methods: We accept various payment methods including credit cards, debit cards, and cash. Full payment is required before the start of the event unless otherwise agreed.

4.2 Contingencies: A credit card authorization may be required to cover any incidentals such as damages or additional services requested during the event.

5. Responsibilities of the client

5.1 Behavior: Clients are expected to ensure that their guests behave appropriately. Any disturbances, including loud noise or inappropriate conduct, may result in the immediate termination of services without refund.

5.2 Damage: Clients are responsible for any damage to mobile casino property during their event. The mobile casino reserves the right to charge for the repair or replacement of affected items.

5.3 Loss or theft: The mobile casino is not responsible for the loss or theft of personal belongings. Clients are advised to secure their valuables during the event.

6. Child and Pet Policies

6.1 Children: Children of all ages are welcome at events featuring the mobile casino. It is the client's responsibility to ensure appropriate supervision.

6.2 Pets: Pets are not allowed at the mobile casino premises unless they are service animals, in which case appropriate documentation must be provided.

7. Health and Safety

7.1 Emergency Procedures: In the event of an emergency, guests should be informed of the emergency exits and evacuation procedures communicated by our staff.

7.2 Health regulations: The mobile casino complies with local health and safety regulations. If you have any special health requirements, please inform our staff prior to the event.

8. Liability

8.1 Limitation of liability: Crescent Lounge Mobile Casino shall not be liable for any indirect, incidental, or consequential damages arising from your event or use of our facilities.

8.2 Force Majeure: The Mobile Casino shall not be liable for failure to fulfill its obligations under these Terms due to events beyond its control, including natural disasters, pandemics, strikes, or government measures.

9. Changes to Terms

Crescent Lounge Mobile Casino reserves the right to change these terms and conditions at any time. Changes will be published on our website, and clients are obliged to stay informed of the current conditions.

10. Applicable law

These Terms are governed by the laws of India. Any disputes arising from these terms shall be under the exclusive jurisdiction of the courts of India.

Conclusion

We appreciate your understanding and cooperation regarding our policies and procedures. Our goal is to provide all clients and their guests with an unforgettable gaming experience. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing Crescent Lounge Mobile Casino for your entertainment needs!